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Shop premium cigars and whiskey products at cigarupmann.com and get them delivered straight to your door.
At CigarUpmann.com, we are committed to delivering your premium cigars promptly and securely. Please review our shipping policies for the USA, Canada, and Australia below.
🇺🇸 United States
- Shipping Carrier: We utilize USPS and UPS for domestic deliveries.
- Processing Time: Orders are processed within 1–2 business days.
- Delivery Time: Typically 1–3 business days, depending on the destination.
- Shipping Rates: Calculated at checkout based on order size and delivery location.
- Note: Orders to PO Boxes and military addresses (APO/FPO) are shipped via USPS and may experience longer delivery times.
🇨🇦 Canada
- Shipping Carrier: Canada Post or Purolator.
- Processing Time: Orders are processed within 1–2 business days.
- Delivery Time: Approximately 3–5 business days.
- Shipping Rates: Calculated at checkout.
- Note: Certain provinces may have restrictions on tobacco shipments. Please ensure compliance with local laws.
🇦🇺 Australia
- Shipping Carrier: DHL or Aramex, depending on destination.
- Processing Time: Orders are processed within 1–2 business days.
- Delivery Time: Typically 3–5 business days.
- Shipping Rates: Calculated at checkout.
- Note: Due to strict tobacco import regulations, shipments may be subject to inspection and delays. We recommend checking with Australian Customs for the latest import guidelines.
General Shipping Information
- Packaging: All cigars are packaged securely to maintain freshness and prevent damage during transit.
- Tracking: Tracking information will be provided once your order has shipped.
- Order Modifications: Once an order is processed, changes cannot be made. Please ensure all details are correct before finalizing your purchase.
- Lost or Damaged Items: If your order is lost or damaged during transit, please contact our customer service team within 10 days of delivery.
Important Notice
Restricted Areas: We do not ship to certain regions due to local regulations. Please check our shipping calculator at checkout for available delivery options.
Age Verification: All customers must be at least 21 years old to purchase cigars. Age verification may be required upon delivery.